Support & FAQs

Our Ticket Support System


Our ticket support system is simple to use and logs all queries to ensure that they are dealt with efficiently. Please click the link below.


Question One - My Password will not work

Please go to the login page and click on the link where it says “If you have forgotten your password…….” and request a new one. It will be emailed to you immediately.

Question Two - I have lost my username

Please contact your global administrator at your head office.

Question Three - Can I run Inductus from any PC?

You can run Inductus from any PC anywhere in the world operating on a Microsoft Windows system, provided it has been configured to run Inductus and the Opus Plexus plug-in is installed. You can download the plug-in from here .

All other non-multimedia Inductus resources do not need this set up and can run on IE, Firefox, Safari and Chrome.